Home – Terms & Conditions
Last Updated: August 2026
Welcome to Oxford Medical Group. These Terms & Conditions govern your use of the Oxford Medical Group website, product listings, inquiries, quotations, purchases, and related services. By accessing or using this website, you agree to these terms.
Oxford Medical Group is a medical equipment supplier based in Peshawar, Pakistan, providing medical equipment and related solutions to hospitals, clinics, diagnostic centers, healthcare facilities, medical professionals, and other eligible customers.
Our website provides information about available medical equipment, product specifications, images, prices, availability, and related services. Product information may be updated from time to time.
You may use this website for legitimate purposes, including:
Browsing medical equipment and product categories
Reviewing product information and specifications
Requesting product details or quotations
Contacting Oxford Medical Group regarding equipment requirements
Purchasing products where online purchasing is available
You must not use this website for unlawful activities, fraudulent transactions, unauthorized access, or any activity that may damage, disrupt, or interfere with the website or its services.
We make reasonable efforts to provide accurate product descriptions, images, specifications, prices, and availability.
However, product information may change without prior notice. Images may sometimes be used for representation and may not show every detail of the actual item.
Customers should confirm important specifications, model numbers, condition, availability, accessories, compatibility, warranty or service coverage, and final pricing with Oxford Medical Group before placing an order.
Some equipment offered by Oxford Medical Group may be professionally refurbished, pre-owned, used, or previously operated equipment.
The condition of each item may vary depending on its model, age, usage history, refurbishment process, and available accessories.
Where applicable, the product listing or quotation will provide relevant information about the equipment condition. Customers are encouraged to request additional details, images, videos, specifications, or testing information before purchasing.
Prices displayed on the website may be subject to change based on availability, equipment condition, specifications, accessories, shipping requirements, taxes, currency fluctuations, and other applicable factors.
A quotation provided by Oxford Medical Group may include specific terms, pricing, validity periods, delivery arrangements, and payment requirements.
The final price applicable to an order will be confirmed by Oxford Medical Group before the transaction is completed.
All products are subject to availability.
Displaying a product on the website does not guarantee that the product will remain available at the time an order or inquiry is received.
If an item becomes unavailable, we may contact the customer regarding alternative equipment, updated availability, or other suitable options.
Submitting an inquiry, quotation request, or order through the website does not automatically guarantee acceptance of the order.
Orders may require confirmation by Oxford Medical Group through phone, WhatsApp, email, or another appropriate communication channel.
An order is considered confirmed only after the relevant product, price, payment terms, availability, and delivery arrangements have been agreed upon.
Payment methods and payment requirements may vary depending on the product and transaction.
Customers will be informed of the applicable payment terms before an order is finalized.
Any applicable bank charges, transaction fees, delivery charges, taxes, or other costs will be communicated where relevant.
Delivery arrangements depend on the product, destination, availability, and agreed order terms.
Oxford Medical Group supplies customers across Pakistan, and delivery timelines may vary.
Customers are responsible for providing accurate delivery and contact information. Delays caused by incorrect information, courier restrictions, unforeseen circumstances, or factors outside our reasonable control may affect delivery times.
Any applicable delivery or shipping charges will be communicated before order confirmation.
Where applicable, eligible equipment may be covered by a 3-day checking and return period according to the specific product terms agreed at the time of purchase.
Customers should inspect and test the equipment promptly after receiving it and report any eligible issue within the applicable checking period.
Return eligibility may depend on the condition of the equipment, the reason for the return, product-specific terms, and whether the equipment has been altered, damaged, misused, or operated outside its intended use.
Not every product may qualify for return. Customers should confirm the applicable return terms before completing a purchase.
Certain eligible equipment may include backup or after-sales service support for up to one year, subject to the specific product or quotation terms.
Service coverage, parts, transportation, consumables, labor, technical visits, and other related costs may vary depending on the equipment and agreed terms.
Unless specifically stated in writing, backup service should not be interpreted as an unlimited warranty or guarantee of uninterrupted equipment operation.
Where installation, setup, inspection, testing, or technical assistance is offered, the applicable terms will be communicated according to the equipment and customer requirements.
Customers should ensure that the required electrical supply, operating environment, space, accessories, and other facility requirements are available before installation or use.
Oxford Medical Group is a medical equipment supplier and does not provide medical diagnosis, treatment, or healthcare services through this website.
Information provided on product pages is intended to describe equipment and its general applications. It should not be considered medical advice or a substitute for professional clinical judgment.
Healthcare professionals and facility operators are responsible for ensuring that equipment is selected, installed, operated, maintained, and used appropriately according to applicable professional and manufacturer requirements.
Product names, trademarks, logos, and manufacturer references belong to their respective owners.
Mentioning a manufacturer or brand on this website does not necessarily indicate an official partnership, agency, dealership, or endorsement unless expressly stated by Oxford Medical Group.
All website content, including text, graphics, images, logos, page designs, and other materials, is provided for informational and commercial purposes.
You may not reproduce, copy, modify, distribute, publish, or commercially use our website content without prior written permission, except where permitted by applicable law.
Our website may contain links to third-party websites, services, maps, social media platforms, payment providers, or other external resources.
Oxford Medical Group does not control and is not responsible for the content, availability, security, privacy practices, or policies of third-party websites.
Users should review the terms and privacy policies of third-party services before using them.
We aim to keep the website available and information up to date. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
We may modify, suspend, update, or discontinue parts of the website when necessary.
To the extent permitted by applicable law, Oxford Medical Group shall not be responsible for losses resulting from circumstances outside our reasonable control, including delivery delays, third-party service interruptions, equipment misuse, unauthorized modifications, incorrect installation, or failure to follow applicable operating instructions.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
Oxford Medical Group may update these Terms & Conditions from time to time to reflect changes to our website, products, services, policies, or applicable requirements.
The updated version will be posted on this page with the revised date.
These Terms & Conditions shall be interpreted in accordance with the applicable laws of Pakistan.
Any disputes arising in connection with the use of this website, products, or services will be subject to the applicable jurisdiction of Pakistan.
If you have questions about these Terms & Conditions, products, quotations, orders, returns, or services, please contact Oxford Medical Group.
Oxford Medical Group
Shop #33, Ground Floor
Pak Medical Center
Khyber Bazar, Peshawar, Pakistan
For product inquiries and quotations, please use the contact options available on our website.
This website has been designed and developed with digital and technical support provided by Daud Asad (David Leo).
